Returns & Exchanges
At ALFIE, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a seamless 30-day return window for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a prepaid shipping label.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Drop Off Your Package
Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a home collection via our portal.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing